When looking to be in service to others, remember that the simplest of things matter. Listening can be a powerful act of service, meeting someone’s need in a critical moment.
Like me, it can be difficult for problem-solvers to resist not jumping in to “fix it.” One tip I learned during executive coaching training a few years ago has been precious. W.A.I.T, an acronym that stands for WHY AM I TALKING. What I have learned most in utilizing this is that people often have the answers inside of them. However, what they need is “space.” Space to tell their story, emote and think.
If you want to serve someone today, give your ears to someone that needs them.