236. Career Advice: How To Deal With A Negative Nancy At Work
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Every leader eventually inherits the person for whom it is never sunny. Every visit brings a fresh pile of complaints, and no matter how hard you try to fix things, the storm clouds stay put.
In this episode of The Leader I Needed, James Rosseau Sr. opens the mailbag to answer a question a lot of new managers are quietly wrestling with: what do you do with a chronically negative employee without drowning in the negativity yourself?
James gets practical. He shares why you should never carry the weight of solving every complaint alone, and how the right questions turn a complainer into part of the solution. He walks through exactly what to ask, including the one about success that most employees have never been given the chance to answer, and why writing complaints down next to the fix changes everything. He also digs into why people vent so much in the first place, and the one piece of culture you cannot afford to tolerate while you are trying to win someone’s trust back.
If you have an employee who makes it rain on every conversation, this short, focused episode hands you a plan.
Listen on YouTube, Apple, Spotify, or wherever you get your podcasts.
Got a question for the mailbag? James is answering listener questions in upcoming episodes.
